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The Psychology of Color and What It Communicates to Your Members

Melinda Arendt

When your organization needs to connect with new and prospective members, your brand is the most powerful resource at your disposal. A strong and cohesive brand provides more than a useful framework to streamline the development of your organization’s marketing and its collateral. It codifies the details of your organization’s story and the value it provides to a critical audience — your current and future members.

Though you need a highly flexible and specific visual language to develop a strong brand, one of its most important components is also its fastest communicator: Color.

The colors associated with your organization are much more than aesthetic preferences. They’re a strategic decision that impacts how current and future members perceive your organization. As you work to ensure your brand delivers the clearest picture of who you are, you need to consider the impact of the colors you choose and what they say to your audience.

Your Brand’s Color Choices Communicate Beyond Words

The core building blocks of your brand are derived from a long list of visual and messaging components that extend well beyond a logo and a tagline. One of these building blocks is your color palette, which can greatly influence how your members perceive your organization.

According to one recent study, color influences up to 90% of our initial impressions of the environment while impacting our behavior, mood, and stress. For example, red evokes passion, aggression, and urgency. Blue inspires feelings of reliability and tranquility.

In marketing and advertising, brands tap into these unconscious responses to demonstrate who they are. For example, healthcare and security brands frequently use blue to communicate stability and trust. Or, the food industry often uses yellow to stimulate appetite and create positive associations with the brand.

Color Enhances Organizational Identity and Improves Retention

For your organization, the right color choices draw a deeper connection with members and demonstrate your organization’s personality. Is your brand associated with innovation? Approachable and collegial? Or more professional and academic? The colors you choose underscore those values and add to your brand narrative

Plus, a unique and memorable color palette sets you apart from competitors, which adds to your presence in the marketplace. When implemented strategically, your organization’s color choices improve brand recognition while nurturing a close connection with your members. Consistently using select colors can be a strong cue for invoking loyalty and pride in your organization. If I say red, white, and blue, what do you immediately associate with that color combination? Next, think of sports fans. You’ll never see them wearing the wrong colors on game day. Color is a very powerful tool in building loyalty and defining your identity.

Color choices carry great power but they also require great responsibility. A department may be tempted to adopt new colors to energize a special project, add flair to a landing page, or provide a fresh look to an upcoming event. But you have to ensure every color you choose is consistent with your brand or risk diluting your impact and undermining the brand equity you’ve built up.

Your brand should work with a variety of colors, but your visual presentation has to remain cohesive. A consistent use of color provides another way to build trust and loyalty among your membership. With these attributes in place, your organization gains improved member retention.

Colors Impact Website Usability

Your organization may have a long history with its current color palette, but you have to ensure those choices work effectively across your digital channels. For example, colors on your website can be used to establish a visual hierarchy. A bold, contrasting color draws attention to call-to-action buttons, guiding your website users to the right next steps. A well-considered color palette enhances usability by incorporating specific colors to highlight navigation menus and other links to get around your website.

However, not every user will view your website’s color choices the same way. When used together, some colors lack contrast and violate ADA Guidelines, which can expose your organization to legal risk. When you’re working with the right agency partner, you can ensure your website offers an inclusive experience for all users.

How to Choose a Memorable, Flexible Color Palette

Your brand is too important to rely on personal tastes to inform its color choices. By collaborating with a design partner, your organization gains a robust set of options through the following steps:

  • Focus on the primary palette: These central colors should reflect your brand’s personality. Choosing a recognizable primary color palette plays a crucial role in how well your brand is remembered.
  • Develop a secondary palette: These colors should complement the primary colors but provide your brand with more range. Establishing the right tones, tints, and neutrals to pair with these secondary colors will further ground your brand’s overall color palette.
  • Ensure your palette has a balanced tonal range: Your creatives should have enough color options to add emphasis and guide focus. At Position, we often convert palettes to grayscale to ensure a wide tonal variety.
  • Consider ADA compliance: Test color pairings for appropriate contrast or optical strain. Your color choices should not compromise readability or usability.
  • Strike a balance between too few and too many options: Sophisticated member-driven organizations should have a palette consisting of 12 to 16 colors, including neutrals and tones. More limited palettes are distinct and bold, but larger palettes are more flexible.

If your organization hasn’t considered the impact of its color choices, we should talk. We’ll ensure your brand has the right palette in place to serve your members and their needs.

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